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"Well looked after at the day procedure unit"

About: Mater Hospital / Day Procedure Unit (DPU)

(as a service user),

I had to attend the Mater hospital for a colonoscopy. If you don’t know what it involves it means they insert a camera into your back passage to have a look around the bowel so they can see clearly if there are anything of concern or any other bowel disease that needs treatment. 

Although most of us would rather not expose that part of the body it is so important to rule out any signs of cancer etc. 

The medical staff and nurses were very professional and looked after my dignity at all times throughout the procedure and stayed with me until it was over. They constantly reassured me and held my hand until it finished. I then went into the recovery area and again was looked after by two lovely nurses. 

If you have any concerns don’t delay and get them investigated. You will be well looked after. 

Responses

Response from Catriona McGarvey, Interim Service Manager MIH/BCH Theatres, Recovery, DPU and DOS, Belfast Health and Social Care Trust last month
Catriona McGarvey
Interim Service Manager MIH/BCH Theatres, Recovery, DPU and DOS,
Belfast Health and Social Care Trust
Submitted on 18/06/2021 at 18:08
Published on Care Opinion on 21/06/2021 at 10:04


Hi Nuala,

My name is Catriona McGarvey and I am the Interim Service Manager for MIH/BCH Day Procedure Unit, Theatres and DOS.

Thank you for taking the time to provide this lovely feedback and the reassurance for any one awaiting this procedure. I'm really delighted to hear about your positive experience and I will ensure this is shared with the team.

Kind Regards

Catriona

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