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Outstanding level of care

Story from nhs.uk

"Outstanding level of care"

About: The Princess Royal Hospital (Telford)

I had a procedure today and from the moment I arrived with my husband we were treated with the level of care the NHS should be proud of, I was made to feel at ease and fully informed all the way through my procedure, I had spent the prior 2 weeks hearing different stories of other people experience of the procedure itself but the staff soon put my mind at ease, it is really nice to see a team so dedicated to their job ❤

The ward itself is very well laid out and all my needs were meet from staff that made my time the least stressful as possible.

I would like to thank all staff evolved in my care today from a lady with a husband in a wheelchair ❤❤

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Responses

Response from The Princess Royal Hospital 2 years ago
The Princess Royal Hospital

Submitted on 09/06/2021 at 12:11
Published on nhs.uk at 19:15

Good afternoon

Thank you for taking the time to share your experience with us. I am so pleased to hear how well you were treated and how impressed you were with the care given. Receiving feedback is very important to us and it means a lot to the staff so I will ensure your kind comments are passed on to the relevant department managers.

Kind Regards

Patient Experience Team

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