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Disorganisation in vaccine programme

Posted By Sherah 21

"Disorganisation in vaccine programme"

About: NHS Lanarkshire / Covid 19 Vaccination Programme

(as a service user),

My husband and I had our first covid vaccinations on the same day, similar time and at the same place. However our second appointment was in different days 14 hours apart. I did attempt to change this appointment but there were no available appointments on the same day. So having to take a car journey from Cumbernauld to East Kilbride, then again the following morning... you would think that these appointments would have been better coordinated... 

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 17/06/2021 at 17:05
Published on Care Opinion at 17:05

picture of Lesley Mallon

Dear Sherah21

Thank you for taking the time to share your experience on care opinion, around the covid vaccination programme.

I would apologise that we were not able to offer you and your husband an appointment on the same day and time for your 2nd vaccination. There has been a really great uptake of appointment for the vaccine in Lanarkshire and unfortunately we are not able to guarantee that households will be vaccinated together. I do realise that this was inconvenient for you and I will share your comments with the programme managers.

Kind regards.

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