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"Knowledgeable and friendly staff"

About: Aberdeen Royal Infirmary / Ear, Nose & Throat / Audiology Woodend Hospital / Ear, nose, throat, head & neck surgery outpatients

(as a service user),

Thank you to all involved with recent ENT surgery in ARI, Mr Ram and the nursing teams in both ward 210 and Woodend pre-assessment clinic.   All staff were so knowledgeable and friendly.   No question was too small and at all stages I felt I received individualised, personal care.   An overnight stay was required following my surgery and I felt very safe under the care of the the night nurse looking after me.   I hope this post helps relieve any pre-surgery nerves for patients plagued with the polyps! !

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Responses

Response from Christine Rait, Senior Charge Nurse, Oral Maxillofacial / ENT, Surgery 1, NHS Grampian 2 years ago
Christine Rait
Senior Charge Nurse, Oral Maxillofacial / ENT, Surgery 1,
NHS Grampian
Submitted on 15/06/2021 at 12:21
Published on Care Opinion at 13:55


Dear justmynose

thank you for taking the time to post a care opinion regarding your ENT journey. Its never "just your nose", blocked airways certainly affects everything you do! Im pleased to hear everything went smoothly and you had a comfortable stay with us. I will pass your kind regards to the staff.

best regards

Christine Rait

SCN ward 210 ARI

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