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"Outpatient at breast cancer clinic"

About: Manor Hospital / General medicine

(as a service user),

This was my first visit to Walsall Manor hospital. I had been referred as I had a Breast lump. I am a nurse myself and have got high standards of care.

I was so so nervous when I attended.

The staff in this clinic were amazing and I received a very high standard of care.

Everyone was friendly and professional.

My visit ran so smoothly and each stage of my visit had a minimal wait and friendly staff to meet me at each point.

Well done Walsall Manor, you should be proud of yourselves

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Responses

Response from Garry Perry, Associate Director Patient Relations & Experience, Patient Relations, Walsall Healthcare NHS Trust 5 months ago
Garry Perry
Associate Director Patient Relations & Experience, Patient Relations,
Walsall Healthcare NHS Trust

Responsible for the Trust Complaints, PALS & Patient Experience team

Submitted on 08/06/2021 at 09:22
Published on Care Opinion at 09:52


picture of Garry Perry

Good morning

Thank you for sharing your positive experience in breast clinic and for outlining the support that you received from staff. This is both appreciated and welcome and has been shared with the service area.

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