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Care Opinion

Fast Covid 19 testing

Posted By Madhatter78

"Fast Covid 19 testing"

About: North Devon District Hospital / Covid swabbing unit

(as the patient),

This is the first occasion I have attended the covid 19 testing cell at North Devon District hospital. I feel more relaxed knowing that swab tests are being conducted in advance of admission to hospital.

One journey to the hospital is a definitely advantageous and more favourable. The information leaflet was very clear and instructions to reach the unit, explicit.

I am very happy with the service received and would use this fast and reliable service again.

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Responses

Response from Sarah Carter, Administrator (Northern Services), Covid-19 Testing Cell (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Sarah Carter
Administrator (Northern Services), Covid-19 Testing Cell (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 04/06/2021 at 15:55
Published on Care Opinion at 16:16

picture of Sarah Carter

Hello Madhatter78,

My name is Sarah, and I am one of the Testing cell administrators.

Thank you very much for your feedback.

I am glad that you have found it relaxing to be aware of the fact that we are conducting the swabs prior to every hospital admission.

I am pleased to hear that it made your experience more favourable and advantageous to only make one journey. We like to reduce patient anxiety about unpleasant procedures, where possible.

Should you ever encounter any problems or feel that you have any suggestions on improvements that we can make, then please do not hesitate to contact us on 01271 337777. We are always here to assist where we can and make any improvements when possible. If you would rather email us, then feel free to send us an email at ndht.covidswabbing@nhs.net.

Best Wishes

Sarah

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