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Above and beyond service

Posted By Davies443

"Above and beyond service"

About: The Royal Glamorgan Hospital / ENT

(as the patient),

The 2 E.N.T guys at the royal Glamorgan hospital were very attentive, respectful and considerate with the medical problem ( suspected Quinsy) that I was referred with by the GP, and went above and beyond with their care. I am very grateful to have had the care they gave and the help I received by the one E.N.T throughout the whole visit. Their care was second to none. Many thanks guys for the care shown on Wednesday and the thoughtful follow ups after.

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Responses

Response from Jenny Oliver, Patient Experience Manager, Cwm Taf University Health Board 2 years ago
Jenny Oliver
Patient Experience Manager,
Cwm Taf University Health Board

Submitted on 08/06/2021 at 13:07
Published on Care Opinion at 14:23

Dear Davies443

Thank you very much for taking the time to comment on the excellent care that was provided by ENT colleagues in Royal Glamorgan Hospital. We will pass this on to the team to ensure they are aware and wish you well in your recovery.

Kind regards

Jenny

Jenny Oliver

Patient Experience Manager

Cwm Taf Morgannwg Health Board

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