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"Don’t even care"

About: The Walton Centre NHS Foundation Trust

Neurologist didn’t bother to call me for my appointment. Just get told by staff don’t know what happened. Won’t allow me to be added on to end of appointments as he finishes at 3. Staying an extra ten minutes to fit me in isn’t going to happen. Yet he can completely skip my appointment. Staff don’t care and don’t want to help.

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Responses

Response from The Walton Centre NHS Foundation Trust 2 years ago
The Walton Centre NHS Foundation Trust
Submitted on 26/10/2021 at 14:47
Published on nhs.uk at 21:56


We were sorry to read of your experience. If you need further support re-arranging your appointment please contact patientexperienceteam@thewaltoncentre.nhs.uk who will be happy to support you further.

Kind regards

The Patinet Experience Team

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