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Care Opinion

Unable to rearrange vaccination

Posted By jockie11

"Unable to rearrange vaccination"

About: NHS Greater Glasgow & Clyde / Covid Vaccination Programme

(as the patient),

I cancelled an appointment that I couldn’t attend.

I have tried several days without success since, and I’ve now gone past the 12 week window.

I’ve complained to the health board and the Scottish govt, and it’s been a complete waste of time.

I thought we were trying to combat COVID-19 virus spread in Scotland/UK, especially the ‘Indian’ variant. If you can’t rearrange an appointment, then people shouldn’t be told they can!

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 2 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 27/05/2021 at 11:48
Published on Care Opinion at 11:48

picture of Nicole McInally

Dear Jockie11

I am sorry to hear about the difficulties you have been encountering regarding your vaccination appointment. I note that you have already called the National Helpline, but you can also re-arrange your appointment via NHS Inform http://www.nhsinform.scot/covid-19-vaccine/invitations-and-appointments/rearrange-or-opt-out-of-your-coronavirus-vaccination-appointment

If you are still having issues can you please email your personal details including your date of birth and contact details to PatientExperience@ggc.scot.nhs.uk? (Can you include your Care Opinion username Jockie11 in the email?) With your permission we will share your information with our colleagues in Public Health.

Kind Regards

Nicole

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