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Level of Care Unknown

Story from nhs.uk

"Level of Care Unknown"

About: University Hospital (Coventry)

I can't comment on the level of care as 9 times out of 10 the main switchboard don't even answer the phone. It just rings out. So I can't even get through to ANY department never mind discuss treatment options for my son. Ludicrous!

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Responses

Response from University Hospital (Coventry) 2 years ago
University Hospital (Coventry)

Submitted on 02/06/2021 at 11:07
Published on nhs.uk at 18:56

Hello, I'm sorry to see you've been having issues with the switchboard service at University Hospitals Coventry and Warwickshire. To enable us to investigate this further for you, please contact the Trust’s Patient Advice and Liaison Service on 0800 028 4203. If you would prefer to contact us by e-mail, our address is feedback@uhcw.nhs.uk. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Communications Team University Hospitals Coventry and Warwickshire NHS Trust Telephone 0800 028 4203

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