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"Exceptional nursing and care"

About: St John's Hospital / Maternity care

(as a service user),

I had my baby in March 2021 at SJH in Livingston. I arrived at hospital on the Friday evening as if the team were checking me into a hotel- I felt like a family member!

Adele and her student looked after me while in labour until 8 and then Dawn and her student Jennifer overnight. They were all so exceptional and kind and caring and amazing!!!! I’ve been trying to find 5 minutes since having my baby to write this and I honestly just don’t have the words to thank them all so much for being so incredibly great the whole time I was in hospital having my baby.

Unfortunately I had to have an emergency section after a long labour but I felt supported, cared for and listened to. Thank you to all the midwives you were brilliant. When you in labour ward I had just as good an experience, in particular thanks to the wee Irish gal from Cork who was an angel and helped me look after my unsettled new baby all night. I’m very grateful to you all.

Dawn, Adele, Jennifer (student). Well done for being wonderful and treating me like I was the only person in the world who was having a baby. Exceptional nursing and care x

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Responses

Response from Justine Craig, Director of Midwifery, NHS Lothian 2 years ago
Justine Craig
Director of Midwifery,
NHS Lothian
Submitted on 01/06/2021 at 16:22
Published on Care Opinion on 02/06/2021 at 11:54


Dear Nms101

Congratulations on the birth of your baby!

Thank you very much for posting your experience, I know how hectic life is with a new baby.

I am so pleased that despite a long labour your midwives and student midwives were supportive and gave you the care you needed. I will make sure that your lovely comments are passed on to them. Your feedback will mean alot to them and is appreciated by all of us in the maternity services.

With very best wishes

Justine

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