This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Waiting to hear about my hiatus hernia treatment"

About: Newham General Hospital / General surgery

(as the patient),

I am so disappointed that, having had my scan on my stomach, not a word have I heard back from the surgeon or his registrars about a decision to actually do this operation requested numerous times to numerous doctors.

Scan was done in March 2021. And yes of course we must make allowances due to the pandemic. But I have to ask, what about the people out here who are suffering from other conditions?

I also realise that the sound of a hiatus hernia may for some, be symptom free. But for others like myself the pain is horrendous. I cant eat, can't swallow, awful reflux for which the drugs being administered are really not good for anyone and can cause bone fractures. One of which I had last year. A hip replacement too while on these meds.

I just want to know when you would call me to discuss this operation as my scan was done at Newham general in March. I just want to know what the intention of the surgeon is. Then I can move on.

Even if it's no, can't do it. Then I can go elsewhere. My GP has asked the hospital to refer me on but no. A short phone consultation, a scan and now nothing.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Newham General Hospital 2 years ago
Newham General Hospital
Submitted on 25/05/2021 at 09:39
Published on nhs.uk at 11:10


Dear Jojomay

Thank you for taking the time to contact us with your feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquires will be shared with you. We would therefore like to request that you contact our PALS  team on site with your details- nuhpals.bartshealth@nhs.net or telephone 02073639292 Thank you

Kind regards

Central Complaints

 

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k