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"Thank you for the love and care you gave our Dad"

About: Craigavon Area Hospital / 4 South

(as a relative),

Dad was cared for in 4 South CAH for 5 weeks. The following words can’t express the level of thanks we have for the staff.

To the medical team and pharmacy team, particularly Dr Dick who performed life extending surgery, and communicated with our family so clearly, showing genuine care and concern - thank you.

To the SW, Physios and OTs who worked tirelessly with dad to try and get him fit for home, even though it was never meant to be - thank you.

To the ward supports, domestic staff, porters, medical assistants etc, who supported dad during his stay, taking the time to converse with him and offer care and support during his long and difficult days - thank you.

And to all my nursing colleagues: to Donna and the team of specialist palliative nurses, words can’t express! Your expert care and support to both dad and us as a family during our journey, keeping us informed every step of the way will never be forgotten - thank you.

To Kate and the head and neck nursing team for their care and attention to dad, and for providing such expert training to us in an attempt to get dad home - thank you.

To the ward sister, clinical sisters, staff nurses, nursing assistants and student nurses...what can I say? For the professional, dedicated and expert care you provided to dad during his stay - thank you.

For being his family when we were not with him, during highs and the very dark days, laughing with him, and wiping his tears. For your genuine care, empathy and support you gave him - thank you. 

For the warmth, care and support you showed in all communications with us as a family - thank you.

For the spiritual support you provided to dad, knowing this was so important to him - thank you. For playing and even singing hymns and worship songs with him during dark and distressing days, and to him in his last few days when he was no longer able to sing, some even staying behind after hours after a long shift to do this - thank you so so much. 

For the care and love shown during dad's passing on the ward - thank you.

For the aftercare of myself, my mum and my sister with words of care and comfort - thank you.

Be assured that every one of you are appreciated and what you have done will never be forgotten. You are all angels.

Matthew 25 v 40

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Responses

Response from Sarah Rowntree, Clinical Sister 4 South, Craigavon Area Hospital, Southern Health and Social Care Trust 2 years ago
Sarah Rowntree
Clinical Sister 4 South, Craigavon Area Hospital,
Southern Health and Social Care Trust
Submitted on 23/05/2021 at 12:12
Published on Care Opinion on 24/05/2021 at 10:56


Thankyou for your kind words of thanks and gratitude to all staff for the care your father recieved. Your response was overwhelming and as a team, we are grateful for this response and are reassured the care that is being given is of an excellent standard and met your fathers and family needs in such a difficult time.

We will be thinking of all the family in the weeks and months that is to come and at such a sad and difficult time for you as a family.

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Response from Sharon McCloskey, Bereavement Co-ordinator, Executive Director of Nursing & AHPs, Southern Health and Social Care Trust 2 years ago
Sharon McCloskey
Bereavement Co-ordinator, Executive Director of Nursing & AHPs,
Southern Health and Social Care Trust
Submitted on 24/05/2021 at 10:11
Published on Care Opinion at 10:43


picture of Sharon McCloskey

Dear Sharbu

I am so sorry that your father has died.

What a beautiful testament you have written which captures the wraparound care provided to your dad and to you as a family. Thank you for taking the time to write to us as it not only affirms the team but acts as an example of the standard of care we aspire for every person and family. It is greatly appreciated.

With kind regards

Sharon

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Response from Tracey McGuigan, Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate, Southern Health and Social Care Trust 2 years ago
Tracey McGuigan
Lead Nurse Surgery, Craigavon Area Hospital, Acute Directorate,
Southern Health and Social Care Trust
Submitted on 24/05/2021 at 11:54
Published on Care Opinion at 14:15


Tracey McGuigan, Lead Nurse SEC, SHSCT

I am sorry for your loss Sharon & express my sincere Condolence's to your family.

Thank you for you taking the time to post these kind words on the care your Dad received by the various teams in his last, most precious days of life. This response reassures that the provision of multi professional care is of an excellent standard and met your fathers and family needs in such a difficult time. It is greatly appreciated.

My thoughts are with you & your family at this sad time.

Take care

Tracey McGuigan

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