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"Colonoscopy"

About: University Hospital Ayr / Endoscopy

(as the patient),

Had colonoscopy (camera). Absolutely terrific staff made  the procedure less stressful. Very informative caring staff especially Gemma and Julie who put me at ease.

Not the pleasantest thing to have done, but couldn't of asked for more reassurance.

Brilliant patient care thankyou 

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Responses

Response from Karen Andrews, General Manager, Surgical Services, Surgical Services, Ayr Hospital, NHS Ayrshire and Arran 3 years ago
Karen Andrews
General Manager, Surgical Services, Surgical Services, Ayr Hospital,
NHS Ayrshire and Arran
Submitted on 20/05/2021 at 16:03
Published on Care Opinion at 16:03


Thank you very much for taking the time to provide feedback following your colonoscopy. I am pleased to hear that you had a positive experience. The staff will be very pleased to read your post and I will ensure that this is passed to them.

The staff do aim at all times to make the patient experience as good as it can be under the circumstances and I am really pleased that you were happy with the care you received.

Kind regards

Karen Andrews, General Manager, Surgical Services

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