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"Suicide and then sectioned"

About: Hercules Ward Northamptonshire Healthcare NHS Foundation Trust / Child and adolescent mental health Nottinghamshire Healthcare NHS Foundation Trust / Child and Adolescent Mental Health Services - Crisis Team Phoenix Ward

(as the patient),

Crisis team were poor

Got sent to A&E

Put in The Burrows Northampton as informal

Moved to Phoenix because closer to home

Got sectioned

Got sent to Hercules PICU

Hercules and The Burrows helped me Phoenix did not

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Responses

Response from Amanda Forster, Operational lead, CAMHS Crisis and Liaison team, Nottinghamshire Healthcare NHS Foundation Trust 2 years ago
Amanda Forster
Operational lead, CAMHS Crisis and Liaison team,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 19/05/2021 at 15:12
Published on Care Opinion on 20/05/2021 at 09:54


I am so sorry to hear that your experience with the Crisis team was poor.

If you are able; I would love to speak with you about your experience and see where we can improve things. Please call me on the below number if you would like to talk.

I hope you are doing well now,

Best wishes, Amanda (Manager of CAMHS Crisis)

0115 8440560

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Response from Emily Shipman, Service Manager, Hercules Ward., Nottinghamshire Healthcare 2 years ago
Emily Shipman
Service Manager, Hercules Ward.,
Nottinghamshire Healthcare
Submitted on 20/05/2021 at 17:24
Published on Care Opinion on 21/05/2021 at 09:00


It is good to hear that Hercules Ward was able to offer you the support you needed in your recovery.

I would like to understand more about your experiences on Phoenix Ward. You are welcome to contact me on the number below.

Thanks, Emily Shipman (Service Manager - Inpatient CAMHS)

0115 969 1300

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Response from PALS Officer, Northamptonshire Healthcare NHS Foundation Trust 2 years ago
Northamptonshire Healthcare NHS Foundation Trust
Submitted on 21/05/2021 at 16:57
Published on Care Opinion at 17:09


Thank you for taking the time to leave this feedback, I’m pleased to hear you have had a positive experience with The Burrows.

Kind regards
Patient Advice and Liaison Service
Northamptonshire Healthcare NHS Foundation Trust

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