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Care Opinion

I needed an amputation

Posted By elephantew43

"I needed an amputation"

About: Doncaster Royal Infirmary / General surgery Doncaster Royal Infirmary / Vascular surgery

(as the patient),

I was let down by many clinics as  Covid started, was dropped from different clinics. Tried to explain to one person that I needed treatment but was told I was no longer a priority. Foot began to get worse, got antibiotics from doctor but did not work then woke up one morning and was unable to stand.

Things happened, had catastrophe at hospital as everything had changed and I needed an amputation.  Ended up on s11, was in same room I've been in before, lovely quiet room  The staff on this ward are fantastic from cleaners to consultants you are always looked after  Everything that happened to me as I had 3 surgeries was explained from start to finish operating staff and recovery were fantastic.

Room

Room

Food is really bad. I was in for 5 weeks and came out as my family said looking like a ghost. Not staff's fault, poor catering. Tea person every couple of hours, loads of choice kept rehydrated always.

Food

Food

Liquid

Liquid

Bathroom

Bathroom

Staff attitude

Staff attitude

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Responses

Response from Gill Pickersgill, Communications & Engagement Officer, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 2 years ago
Gill Pickersgill
Communications & Engagement Officer,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

Submitted on 21/05/2021 at 15:58
Published on Care Opinion at 15:58

Thank you for sharing with us your recent experience. I will share your lovely feedback with the staff on S11 who will be delighted to know you felt so looked after. I will also share your comments about catering with the Estates & Facilities Team.

I hope you are feeling better and are on the road to recovery.

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Response from Gill Pickersgill, Communications & Engagement Officer, Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust 2 years ago
Gill Pickersgill
Communications & Engagement Officer,
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust

Submitted on 25/05/2021 at 12:23
Published on Care Opinion at 12:23

Thank you for the feedback. The catering team would like to look into your concerns but need some more information. Could you please contact the Patient Experience Team on 01302 642764, 01302 642767, or email dbth.pals.dbh@nhs.net and they will gather some more information from you that can then be passed on to the Catering Team.

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