This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Cannot get my second vaccination

Posted By rose24

"Cannot get my second vaccination"

About: South Eastern Health & Social Care Trust / SSE Arena Vaccination Centre

(as a service user),

Got a letter to book my apointment for second injection, was told all booked up as they had sent e mail to peoples mobile well not everyone has a mobile.

They don't ring landlines so by the time I got a letter they are all booked up. Told to ring the wed after the date on letter.They rang landline for my first injection so don't see why they couldn't ring for second.

Just have to wait and see if i can get appointment when i ring again. This has been a really bad service.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 19/05/2021 at 09:14
Published on Care Opinion at 09:14

picture of Conor Campbell

Hi rose24

I apologise that you have not had the experience expected with your vaccination arrangements.

I have shared your story with service leadership for consideraiton and response.

If you wish to call me 07715801634 or email conor.campbell@setrust.hscni.net to share your details, I can have your situation explored directly.

Thanks for highlighting this issue - feedback helps us to identify and resolve issues.

I will post a follow-up message regarding service response.

Best wishes

Conor

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k