"Embarrassment to the NHS"

A lot of the reviews here echo my own. So I won’t repeat them however I’ll explain my individual situation and why this resulted in a 1 star review.

5 days ago I had major surgery and am still recovering. Today I started experiencing palpitations, shortness of breath and chest pain. NHS 111 told me to go to A&E, and I did so although naturally did not want to. I’d have enough of hospitals.

Following major surgery you experience a lot of pain, when I arrived my pain medication was working. But a couple of hours into my wait it came back and I was not only dealing with the new chest pain, I was suffering in pain from the incisions and trauma my body underwent in surgery. I’ve now been waiting for over 4 hours, and despite having requested medication from two nurses and a doctor directly, I am still sitting in pain with 0 communication on when they may be able to offer me some.

I am not angry about the wait, I am not angry about the lack of communication from staff. I am angry that the staff are not managing patient pain while they wait, some here have been waiting for 7 hours. I’d hate to find out they are also dealing with unmanaged pain.

When I spoke to the Nurses they said they’d pass it onto the doctor. With no luck on that front I asked a doctor directly. 1 hour later, still no pain relief.

This poor patient care is not only an embarrassment to the NHS, it’s an embarrassment to our nation. How can we call ourselves one of the best healthcare systems in the world, say the NHS is one of the best employers in the world… when patients are left in agony for hours on end despite approaching staff in a kindly manor.

Maybe one has to be bleeding all over the floor before someone offers you some paracetamol.