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About: The Stanmore Medical Centre

We joined the Stanmore Medical Centre after our surgery closed a few years back, and on the whole it is one of the best doctors surgery I've attended. Whenever I have needed help the reception team have gone beyond the call of duty and for that I am deeply appreciative. I have found them to be helpful, responsive and hard working. It is not easy dealing with the public who can be difficult because of their medical issues, but even when I have been stressed they have always treated me with kindness and respect because at the end of the day patients are vulnerable when they visit their GP's. The GP's are knowledgeable and I have faith in their experience and have given me good advice including diet/exercise information, which in my view makes a good physician. My only gripe was with one GP (they have 11 doctors) and I found speaking to the Practice Manager helped reassure and stem any fears I had, and we discussed how to proceed going forward which I found productive. Overall it is a positive Surgery, the nurses are lovely, the receptionists are great at both Practices, the premises are clean and the GP's has up-to-date medical knowledge, they take the time to listen and answer questions and treat the whole person rather than just the specific medical condition, and they explain complicated medical things in an easy to understand way. I do recommend this surgery if you are looking for a new GP and if you do have any concerns speak to the Practice Manager who is fair and impartial.

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Responses

Response from The Stanmore Medical Centre 2 years ago
The Stanmore Medical Centre
Submitted on 11/06/2021 at 21:22
Published on nhs.uk on 12/06/2021 at 23:01


Thank you for taking time to post your feedback. It is important for us to understand what is working well for patients as well as what difficulties patients experience.

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