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About: Somers Town Medical Centre

As a patient with chronic conditions I called for advice which I got a week later after 111 advisor intervened. The go who did not know me called and after hearing my symptoms directed me to A&E dept of my nearest hospital. After urgent treatment I was told to go to my GP for hospital appointment for scans ect. This again proved impossible to even discuss on the phone farless an examination.

As it turns out I am experiencing renal failure!!! Disgusting behaviour from practise. I've now changed my surgery.

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Responses

Response from Somers Town Medical Centre 2 years ago
Somers Town Medical Centre
Submitted on 22/09/2021 at 16:11
Published on nhs.uk at 20:28


Dear patient, thank you for leaving your feedback. I am sorry to learn of your experience and would appreciate if you could contact me directly so we can discuss the issues further.

Kind regards, Nazmin - Practice Manager

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