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Great care

Story from nhs.uk

"Great care"

About: Mount Vernon Hospital Site

I went in for just a few hours for a colonoscopy procedure and all the staff made me feel confident, safe and comfortable from start to end. The nurses kept a high cleaning practise and calm environment. I really do not like hospitals and the friendly staff made me feel a lot more relaxed. They all work so hard, thank you.

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Responses

Response from Mount Vernon Hospital Site 2 years ago
Mount Vernon Hospital Site

Submitted on 29/10/2021 at 15:30
Published on nhs.uk on 30/10/2021 at 21:38

Dear Patient

Thank you for your feedback relating to your colonoscopy experience. I am pleased that the staff made you feel confident, safe and comfortable during your procedure and that the ward was calm and clean.

I will ensure that your feedback is forwarded to the team that cared for you.

Best wishes

Catherine Holly

Head of Patient Experience

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