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"Excellent care"

About: Royal Victoria Hospital / Vascular Surgery

(as the patient),

Attending the vascular outpatient clinic in the Royal hospital Belfast I am happy to share the excellent attention by the consultant mr badger and staff nurse Liz and other staff. I was given clear and concise information leading to a plan of treatment and care. They showed empathy, listening and discussing issues which ultimately improves compliance with the treatment. Staff nurse Liz who has a very positive disposition carried out the dressings efficiently observing good aseptic techniques. ( these things don’t go unnoticed by a patient).

 I left the clinic feeling hopeful and thankful  for the ongoing work of such dedicated staff in the nhs. 

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Responses

Response from Lorraine Gibson, Assistant Service Manager, Belfast Health and Social Care Trust 2 years ago
Lorraine Gibson
Assistant Service Manager,
Belfast Health and Social Care Trust
Submitted on 13/05/2021 at 20:39
Published on Care Opinion at 20:39


Hi zebraek89

Thank you for your kind words that you have shared in relation to Mr Badger and the Vascular Outpatient team.

I am pleased to hear that you received clear and concise information leading to a treatment plan.

I will pass on your compliments to Mr Badger and Liz and I extend my best wishes for you and your ongoing health.

Many thanks

Lorraine

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