This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Dad with Alzheimer’s"

About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital / Care of older people

(as a relative),

My father had been admitted to crosshouse on Monday. Care in A and E was great. He has now been moved to the wards and has had no personal care. He is still in the same clothes he wore when admitted to hospital. Hospital has been advised my dad requires   assistance but nothing has been done. Distressed to hear he has also been put in an adult nappy when at home this is not required. During this tough times families rely on the care of the staff and in particular families of Alzheimer’s patients as we cannot communicate with our loved ones. Very disappointed that my dad has been left in this way.  

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 6 months ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran
Submitted on 28/05/2021 at 14:16
Published on Care Opinion at 14:16


picture of Laura Harvey

Dear Bluebells13

I am so sorry to hear of your experience whilst your father has been in our care.

I would appreciate the opporutnity to look into the issues you have raised and perhaps arrange for you to speak to a relevant staff member so we can make sure your father is receiving the correct care and that you are kept fully informed.

Plesae can you provide me with your father's detail using my email address below;

Laura.Harvey@aapct.scot.nhs.uk

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k