This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Shocking"

About: Bluebell Medical Centre

My elderly mother attended today, nurse was not happy and asked GP to have a look at her legs. A GP arrived and made a diagnosis from at least a 10 foot distance, and then informed my mother who is in her 80 ‘s that she needs to have her legs raised higher than her chest. The GP informed my mum to take some pills that had been prescribed previously, which caused my mum more problems than she started with, then left the surgery.

Why are GP’ s unavailable? The nurses do an amazing job and they must be so frustrated with the seeming lack of GP’s and the lack of empathy when a GP makes a rare appearance, why could this GP examine my mum properly wearing PPE as nurses, carers etc wear.

I understand GP’s are assisting with COVID vaccinations and therefore cannot understand why this GP could not cover the distance and examine my mum closer and give her some care.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Bluebell Medical Centre 3 years ago
Bluebell Medical Centre
Submitted on 05/05/2021 at 16:48
Published on nhs.uk at 19:57


Thank you for your comments. I am sorry to hear that you and your Mother were disappointed with the care she received from a GP at our surgery. We take comments such as these extremely seriously and we would like the opportunity to discuss this matter with you further. If you would like to contact us regarding this issue a member of our Management Team will be happy to speak with you.

Thank you again for your feedback

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k