"Great care for son with ASD"

My son who is 7 and has ASD was due his appointment with the optometrist and optician at the children's hospital in Glasgow. We got there and all was going well until we had to get some eye drops for the next part of the test. He remembered he didn't like this bit and was not happy this was going to happen. After a lot of effort and a not too happy boy we did manage to get the drops in. Thanks to the optometrist and her patience and perseverance. 

We went away a walk to let the drops work, (it was a sunny day, so he was finding it quite difficult) once we came back, he was still unsettled and not keen to go into the clinic again. Richard the optician came out to collect us. He could see my son was upset at having to go back to the clinic but he was so patient and engaged my son asking about what dinosaur was his favourite (he noticed his Jurassic world socks!). Once in the room he explained everything to him clearly and encouraged him throughout the examination, he managed to calm my son down so much that he was laughing with him by the time we left. 

This was the 3rd time in as many years that we have had Richard as our optician and he is an absolute asset to the children's hospital. I am so grateful for the time taken and the effort made to make my son feel comfortable and allow us to get the best examination and outcome possible.