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"The help that ICATT south gave us."

About: Intellectual Developmental Disabilities /Learning Disability Services - Community / Intensive Community Assessment & Treatment Team - ICATT (North & South)

(as a staff member posting for a carer/relative),

ICATT have been supporting us with a young man whose behaviours had got harder to manage for a time.

When ICATT came in the young man in Question would only like to go out in the car. If he could not do, he would get very upset with the staff.

The only thing we could do with him was let him sit in the car and listen to music.

ICATT helped us to get the right equipment to make it safe for us to take him out for drives. The young man in question worked out how to take the seat belt off, so he needed a new harness to use in the car as well as a dividing screen to stop him getting hold of the driver while the car was moving.

The OT worked with him to see if we could find other things for him to do outside of the car.

Bindi the nurse who was allocated to work with him was very good with working with us and his family.

The family were quite anxious at times understandably wanting the best for there son. Bindi use her fantastic skills to put them at ease and to make sure they understood some of the more difficult information. The whole ICATT team have been very helpful and easy to talk to with a quick response to us when we need them.

Responses

Response from Bridget Smart, Team Manager, Intensive Community Assessment and Treatment Team (ICATT South) and Community Nursing in Broxtowe, Gedling, Rushcliffe and City CLDT., Nottinghamshire Healthcare NHS Foundation Trust 2 months ago
Bridget Smart
Team Manager, Intensive Community Assessment and Treatment Team (ICATT South) and Community Nursing in Broxtowe, Gedling, Rushcliffe and City CLDT.,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 04/05/2021 at 17:07
Published on Care Opinion at 17:07


Hello Mr Twister

Thank you for taking the time to leave ICATT such positive feedback.

I am glad that Bindi and Steph (the OT) were able to help you with advice and equipment and that you and the staff team took this on board. It sounds like you all collectively made a real difference for this gentleman and his family.

I hope this success continues

kind regards

Bridget

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