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Great experience

Story from nhs.uk

"Great experience "

About: Whipps Cross University Hospital

Attended CT & interventiomal suite for a CT PneumoColon yesterday.

Wish I could remember the radiologist name, she was wonderful, she explained the whole procedure. She knew I was very nervous, she reassured me and made me feel safe. I would like to thank her for her humanity and her kindness. I had a dreadful experience at a diffrent Hospital that's local to me under s diffrent trust.

I am sure the procedure was in room 2 at 9am yesterday morning.

I hope she reads this, or someone tells her, what a kind gentle human being she is, shame there isn't more like her. Thank you very very much.

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Responses

Response from Whipps Cross University Hospital 2 years ago
Whipps Cross University Hospital

Submitted on 30/04/2021 at 10:33
Published on nhs.uk at 21:23

Dear Linda

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at Whipps Cross Hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. Your kind words has been shared with the team that took care of you I know she will be happy to read this.

Wishing you all the best

Central Complaints Team

 

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