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Excellent and quick diagnosis and treatment

Story from nhs.uk

"Excellent and quick diagnosis and treatment"

About: New Cross Hospital

Woke up on successive days with blotched / orange vision. Referred via 111. Thorough examination including scans quickly carried out. Consultation and discussion amongst the eye team resulted in a diagnosis of dry eyes - given the symptoms I was fearing something much worse because I had endured a scary experience.

Treatment prescribed and condition improving all the time. Excellent teamwork by the staff and they deserve to be highly recommended.

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust 2 years ago
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust

Submitted on 30/04/2021 at 11:48
Published on Care Opinion at 11:48

Thank you very much for taking the time to post comments regarding your recent patient experience.

It means a lot to staff when positive feedback is received. I wish you well with your recovery.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement

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