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"Excellent place"

I have extreme anxiety when I have to leave the house at the minute due to my weight and being constantly ridiculed by complete strangers, that I have resulted to staying indoors and not mixing with anyone, so todays appointment was a lot for me to do. As soon as I was met at the door by a lovely member of staff, I was put at ease with her warm friendly manner and was told of each process before doing it so I knew what I had to do! When I went into the scan room the staff in there helped me so much and didn't make me feel self-conscious or embarrassed about my appearance. They spoke to me and constantly made sure I was ok in the scanner and just let me know they were there.

I now know that if for any reason I have to go through this again that I have nothing to be worries about.

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Responses

Response from Heath Lodge Clinic 3 years ago
Heath Lodge Clinic
Submitted on 28/04/2021 at 14:58
Published on nhs.uk at 19:34


Dear Miss Green,

Many thanks for writing such a heartfelt review about undergoing your recent MRI scan with us at Heath Lodge Clinic.

We are so pleased that given your apprehension, that you were made to feel comfortable and put at ease throughout your scan.

Thank you again, and we wish you all the best.

Heath Lodge Clinic.

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