This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"The time that was afforded to me"

About: Victoria Hospital / Urology

(as the patient),

Attended Victoria Hospital Kirkcaldy Clinic 1 for a consultation with Mr Robertson. I had a number of issues regarding ongoing prostate problems. I explained these issues with the aforesaid gentleman together with his lady assistant. In reply, Mr Robertson eloquently explained in detail the various options open to me. At a time when NHS and pressure constantly come under the same headline, I am very appreciative of the time that was afforded to me. I can assure you that I departed from said consultation in a much happier frame of mind. Thank you to all concerned.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Yvonne Robson, Senior Charge Nurse, Orthopaedic National Treatment Service, NHS Fife 3 years ago
Yvonne Robson
Senior Charge Nurse, Orthopaedic National Treatment Service,
NHS Fife
Submitted on 30/04/2021 at 18:20
Published on Care Opinion at 22:42


picture of Yvonne Robson

Hi Dit Dit

Many thanks for taking the time to provide such positive feedback regarding your experience at Mr Robertson's clinic. I am very sorry to hear that you have been having a number of issues and do hope some of the options Mr Robertson explained will help to improve these issues. Time is one of the most important things we can give our patients and I am so happy to hear this was the experience you had. I am glad to hear you left in a happier frame of mind, knowing all your options and were fully informed.

I will pass this feedback on to Mr Robertson and the nursing team.

Thanks again.

Best Wishes

Yvonne

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k