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"A big thank you to all"

About: Isle of Wight Ambulance Service Isle of Wight NHS Trust / NHS 111

(as a service user),

My partner is a Diabetic and collapsed as his blood sugar became too low. Dialed 111, a fantastic lady told us what to do and said an ambulance would be arriving shortly.

A lovely lady paramedic called Angela arrived,  nothing was too much trouble for her.

Took Eric’s blood pressure, oxygen level, ECG, temperature etc all twice, thankfully all good readings, blood sugar level slightly higher than she would have liked, but he is on medication for that. All in all we cannot thank the NHS enough for their excellent service, especially a great big thank you to Angela for calming us down and assuring us everything was fine with my partner. 

A great big THANKYOU to you all.


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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 3 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 28/04/2021 at 07:24
Published on Care Opinion at 07:24


picture of Vanessa Flower

Dear sherics

Thank you so much for taking the time to post this fantastic feedback about the care of your partner by Angela, one of our Paramedics; which I have forwarded to the service to share with her.

It was good to hear that Angela was able to support you both at such a worrying time, and I hope that your partner is now fully recovered from this episode.

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