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"Irregular heart beat"

About: Lagan Valley Hospital / Accident & Emergency Lagan Valley Hospital / Coronary Care Unit Lisburn

(as a service user),

I woke up on Tuesday morning sat down to do some meditation and felt uncomfortable. My heart beat felt odd. I had to stop my practice. I called the doctor and he advised to go straight to A and E, which I did. From the moment I arrived I felt supported. I am not going to make this some long winded read. Suffice to say that every member of the staff at Lagan Valley hospital were quite frankly fantastic. I was so frightened of what might be happening and every member of staff was reassuring and caring. From the cleaning staff to the consultants every one just seemed that nothing was a problem everything they did they did with care and attention. I think this is world class service but even beyond that I feel that to be in this line of work you have to be a special caring person and every member of staff at LAGAN VALLEY hospital has all the credentials. Thank you so much from the bottom of my heart you are all amazing. God bless you.

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Responses

Response from Jennifer Nicholson, Lead Nurse - Emergency Care, Emergency Medicine - A&E, South Eastern Health and Social Care Trust 3 years ago
Jennifer Nicholson
Lead Nurse - Emergency Care, Emergency Medicine - A&E,
South Eastern Health and Social Care Trust
Submitted on 26/04/2021 at 15:07
Published on Care Opinion at 15:07


Hi KJS

Thank you for taking the time to respond and share your experience at Lagan Valley ED. I will share your comment with the staff. They will appreciate you taking the time to share your feedback at a time when everyone has been under pressure.

I hope you are keeping well.

Regards

Jenny

Interim Lead Nurse

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Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 3 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 26/04/2021 at 15:28
Published on Care Opinion at 15:28


picture of Conor Campbell

Hi KJS

Really great to hear that you had great quality care at LVh ED and Coronary Care.

Our staff will reallty appreicate your positive feedback.

Thank you for telling your story.

Best wishes

Conor

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