"Poor COVID safety and length of time waiting "

Initially it all looked fine, there was hand sanitation station to use on entering the hospital, check-in was easy, and then got I sent to the waiting area which was in a small corridor. The seats were spaced out 2m apart but there weren’t enough so I stood. However as time went on more arrived so more people stood. This filled the space so I moved out into the main corridor. I was there for over two hours while waiting to have eye scan and photos followed being seen by the consultant. All during this time the small corridor was heaving, not even a metre distance between the people and obviously no ventilation. When I went to have my scan and photos taken, this was a close procedure due to the nature of the need to see my eyes clearly, the guy doing the test was wearing his mask permanently below his nose, only covering his mouth. I’d watched him get through a large number of people while I waited, never once adjusting his mask to make it fit properly. Eventually I saw the consultant but even he was struggling to keep on his mask but at least he kept adjusting it to pull it back onto his face. I know that it must be difficult wearing one all day and I wouldn’t like to have to do that but when you are coming so close to another person so you can gaze into their eyes it should be a priority to have a well fitted one.

I decided to write this review in the hope that it will be looked into and made safer for future patients. I realise that they must be having to get through a lot of people due to the huge waiting lists and I was very grateful to get my appointment but it really did concern me at the lack of checking that the area was COVID safe. They won’t allow theatres or cinemas to open due to people sitting closely together for a long period of time but this was no different to how that would be.