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"cardiac emergeny care"

About: King's College Hospital (Denmark Hill)

just wow at the level of care i received during a recent admission during heart attack - surgery carried out almost as soon as i was taken to theatre and despite the emergency - the staff kept me calm during the entire process. There was even some banter and good humour - like when i had to stop asking questions at a very critical part of the task or when i had to please straighten my arm as they needed me to do this so they could get the stent up the artery. Although this is a life or death experience i felt totally safe in their hands. The after care was totally wonderful and nothing was too much trouble for all of the staff. Was all done with kindness and a smile. Its my first time in that hospital other than for dental treatment years ago - i was taken there for urgent care not available at my own local large hospital. They were so incredibly busy like non stop the whole time i was in there - so many patients suffering from heart conditions day and night. Faultless flawless service and as good as if i paid for personal care from my own pocket. We are so lucky to have an amazing NHS service. I will be writing to thank the staff personally but just wanted to do a public review as reassurance to anyone worried about the type of care they might get - particularly in the cardiology department.

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Response from King's College Hospital (Denmark Hill) 2 years ago
King's College Hospital (Denmark Hill)
Submitted on 05/05/2021 at 16:47
Published on nhs.uk at 19:57


Dear Jackie. Thank you so much for your very kind comments at what must be quite a scary time for you. I will be passing on your comments to our Head of Nursing or Cardiac who I am sure will want to share with staff. I do hope you are feeling better and have a speedy recovery.

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