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"Kind and caring"

About: Norfolk & Norwich University Hospital

From referral to post op I was treated with extreme kindness, consideration and efficiency. Everybody I came into contact with showed concern for my wellbeing and each step of the process was explained and discussed to ensure that I knew what to expect and to check that I was happy to proceed. On the ward the staff demonstrated a high level of care for their patients and the overall feeling of calm and efficiency made my whole experience far more manageable. I can't thank them enough!

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Responses

Response from Sarah Lynam, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 2 years ago
Sarah Lynam
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 18/05/2021 at 14:31
Published on Care Opinion at 14:31


Hello

Thank you for your kind words about the staff and your care received at the Norfolk and Norwich Hospital that you have taken the time to leave on Care Opinion.

I do hope you are recovering well,

Kindest Regards,

Sarah Lynam

PALS and Complaints Manager

NNUH

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