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"Put at ease for cataract operation"

About: Ninewells Hospital / Ophthalmology

(as the patient),

I would just like to thank all the staff for the care I received during my cataract operation. I was nervous arriving but I didn't feel anxious as soon as Dr Gillan and his team began greeting me.

Dr Gillan spoke to me before during and after my operation which I found very reassuring. And a special mention to James who put me totally at ease and treated me like a family member holding my hand and made sure I was comfortable. And the scrub nurses who were working very hard in the back.

You are all a great team and department and deserve lots of praise for the work you do. Thank you.

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Responses

Response from Sarah Bruce, Personal Assistant, Audiology, NHS Tayside 3 years ago
Sarah Bruce
Personal Assistant, Audiology,
NHS Tayside
Submitted on 20/04/2021 at 09:48
Published on Care Opinion at 10:27


picture of Sarah Bruce

Thank you for the lovely feedback regarding your recent experience whilst attending Ninewells Hospital for a Cataract Operation.

I have shared your feedback with the staff involved in your care who truly appreciate gaining feedback from our patients about their experience in order that we can continue to deliver a high standard of care.

Sandra Larkin, Lead Nurse, Specialist Surgery

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