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"Still waiting for a call"

About: Gartnavel General Hospital / Rheumatology

(as a service user),

I was told I would receive a phone call on a set date in early April about getting an appointment due to a flare up.   It has now been 8 days since the planned date and despite having left many voicemails I am still waiting on a return call.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 19/04/2021 at 11:18
Published on Care Opinion at 11:18


picture of Nicole McInally

Dear giraffekw79

I am sorry to hear that you are still waiting for a return phone call from Rheumatology.

If you want to get in touch at pateintexperience@ggc.scot.nhs.uk with your name, CHI number or date of birth and contact details, I will see if I can get an update for you.

Thanks

Nicole

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