"Certain members of the reception team need better…"

I am so disappointed to have been told that it was inconvenient to ask for a double appointment to discuss two separate medical issues. Being told that it was an inconvenience for everyone, that other patients need appointments too, when they were both valid reasons for needing to speak with a GP.... I’m just hopeful that this is not the attitude given to someone who is perhaps calling whilst going through extreme crisis with mental health!!!