My son was sent two ophthalmology appointments by mistake, meaning we didn’t attend one as we didn’t know about it. This resulted in us and our gp being sent a letter and discharged from the service, even after we made a telephone call apologising for missing the appointment. Not a nice way to be treated.
"Treated terribly"
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from St Lukes Hospital