"Poor practice"

You can never get through on the phone. You start calling @ 8am and straight away it's line busy and by the time you get through, all appointments are gone. Called 48 times this morning for my 7 month old baby who is very chesty. I even had to walk to the surgery to knock since no one was picking the calls. They didn't answer and there was no notice on the door to say it was closed for today or having a training/meeting. This is why our A&Es are always overwhelmed. My baby's 8 weeks health check was never done uptill now, I have called severally to arrange for it but they said they'll call me back with appointment but to no avail.

I can't wait to move home in summer and look for a better service elsewhere.