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"Staff couldn't have been more helpful"

About: South Eastern Health & Social Care Trust / SSE Arena Vaccination Centre

(as a service user),

Went for my booked appointment at 3. 30 on Saturday. I had left home early because the traffic was busy and ended up arriving 25 minutes early. I was taken anyway and the admn staff couldn't have been more helpful. A young male doctor asked me a few questions before a quick wait until a nurse sat me down for the jab which was totally painless and pleasant experience. I went throught about 4 or 5 NHS staff and everything was checked and double checked to confirm who I was, times and dates etc. Everything was organised, professional and all the staff were very polite from start to finish. Thank you to all concerned for your time and service.

Responses

Response from Covid Vaccination Team, Covid Vaccination Centre, South Eastern Health & Social Care Trust last week
Covid Vaccination Team
Covid Vaccination Centre,
South Eastern Health & Social Care Trust
Submitted on 08/04/2021 at 16:13
Published on Care Opinion at 16:13


Thank-you for taking the time to share about your experience at the SSE Vaccination Centre. I'm delighted to hear it was such a positive one. All our team work hard to deliver a service that is efficient, caring and professional.

Kind Regards

Maggie Magowan

Lead Nurse

Vaccinaton Centre

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