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"Friendly and reassuring"

About: Pilgrim Hospital / Gynaecology

(as a service user),

The nurse supporting was welcoming, friendly and reassuring. Lovely throughout the procedure I had. The consultant was also open, answered questions, discussed options, I felt they gave me lots of time to discuss my problem, not rushed, interested. Fantastic people!   thank you.  

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Responses

Response from Tracy Lingard, Staff Nurse, Gynae OP, United Lincolnshire Hospitals NHS Trust 3 years ago
Tracy Lingard
Staff Nurse, Gynae OP,
United Lincolnshire Hospitals NHS Trust
Submitted on 23/04/2021 at 09:30
Published on Care Opinion at 09:30


Dear Janet 64

Thank you so much for taking the time to leave your feedback for us following your recent visit to the gynaecology outpatient department at Pilgrim hospital. As a team we all strive to uphold the trust values by providing compassionate, safe, patient centred outstanding care. I am so pleased you felt the team were welcoming, friendly and supportive, and they were able to make you feel reassured during the procedure. Your lovely comments are really appreciated and I will ensure I share them with the team. May I wish you well.

Take care

Tracy

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