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The doctor gave excellent care

Posted By Treacle3

"The doctor gave excellent care"

About: Crosshouse Hospital / Ayrshire Doctor on Call (ADOC)

(as a relative),

Thank you to the  ADOC team and nice doctor who came out to my mum recently in the middle of the night in Troon.

I was really worried about my mum and the Doctor gave excellent care and reassurance to my mum and myself.

We really appreciated  your kindness and you really listened and cared .

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Responses

Response from Laura Harvey, Quality Improvement Lead for Patient Experience, Nursing Directorate, NHS Ayrshire and Arran 3 years ago
Laura Harvey
Quality Improvement Lead for Patient Experience, Nursing Directorate,
NHS Ayrshire and Arran

Submitted on 05/04/2021 at 11:28
Published on Care Opinion at 11:28

picture of Laura Harvey

Dear Treacle3

Thank you for your lovely post. I am sure the team at the Urgent Care Centre will be delighted to hear your positive feedback. It can be an anxious time when a loved one is unwell so a kind word can make all the difference.

Please relay our best wishes for recovery to your mum.

Best Wishes

Laura

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