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Service with a smile

Story from nhs.uk

"Service with a smile"

About: Droitwich Spa Hospital

Having visited A & E and not being given the treatment I urgently required I had no choice but to seek private treatment. I was offered a consultant appointment within 24 hours, an MRI scan and X-Ray equally quickly and my consultant also followed up very quickly.

I know I am paying for my treatment but my physical health is vital to me having good quality of life and so far from the reception staff, imaging staff, consultant I cannot praise the hospital enough.

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Responses

Response from Droitwich Spa Hospital 3 years ago
Droitwich Spa Hospital

Submitted on 06/04/2021 at 16:15
Published on nhs.uk on 07/04/2021 at 07:36

Good Afternoon S Mills,

We're sorry to hear of your recent situation and hope you are now on the road to treatment and recovery. The teams you mentioned will be very pleased to know our high levels of care and service were well-received and appreciated during your time with us at the hospital. Thank you for taking the time to let us know your thoughts, and for the review, it is very much appreciated.

Our kindest regards,

BMI The Droitwich Spa Hospital

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