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"Vaccine Clinic"

About: North Devon District Hospital / Covid Vaccination Programme

(as a service user),

Really amazing.

I had a reaction to the vaccine which made me very worried about having the second one. However, the staff were so professional and gave me antihistamine to mitigate risk and observed me closely for over and hour afterwards. Even gave me chocolate!

The NHS is very hard to work in at times, but being on the receiving end of care is always so wonderful.

Thank you Helen, Sarah and Maddy

Responses

Response from Lisa Townsend, Patient Experience & Involvement Lead, Northern Devon Healthcare NHS Trust 2 weeks ago
Lisa Townsend
Patient Experience & Involvement Lead,
Northern Devon Healthcare NHS Trust

I take patient feedback and work with all departments at Northern Devon Healthcare Trust to improve the patient experience

Submitted on 01/04/2021 at 12:37
Published on Care Opinion at 12:37


picture of Lisa Townsend

Dear Magpietw47

Thank you for leaving such detailed feedback following your recent visits to our vaccination clinic. I am sorry to hear you had a reaction to your first vaccination and it is lovely to hear that the team looked after you so well on your second visit - especially with the chocolate!

I can tell from your feedback that you work for the NHS and it is lovely to have such feedback from a colleague. I will make sure your praise is passed on to Helen, Sarah and Maddy.

Best wishes

Lisa

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