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Care Opinion

Getting an E-pass

Posted By eckbk87

"Getting an E-pass"

About: Perth Royal Infirmary

(as a service user),

I have appointment tomorrow (Monday) and as appointment letter said went online today (Sunday) to get my e-pass but it is not working (page frozen). Needs to be more people friendly please.

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Responses

Response from Sarah Lowry, Business Unit Service Manager, Corporate and Board, NHS Tayside 3 years ago
We are preparing to make a change
Sarah Lowry
Business Unit Service Manager, Corporate and Board,
NHS Tayside

Submitted on 07/04/2021 at 08:23
Published on Care Opinion at 09:48

Dear eckbk87,

Thank you for bringing this to our attention, I am sorry you had this experience. At the moment I am trying to ascertain with colleagues why this problem occurred and what we can do to rectify it. I also note your comments about the e-pass not being people friendly so we will look in to this too. If you have any specific views or ideas on how we could improve the e-pass we'd be really keen to hear them.

Regards

Sarah Lowry, Service Manager

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