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Amazing care

Posted By Jaba24

"Amazing care"

About: University Hospital Hairmyres / Acute Medical Receiving Unit (AMRU) University Hospital Hairmyres / Emergency Department

(as a service user),

I want to thank all the A& E staff and staff in Ward 3 for their amazing care, Hamish the Dr in A& E and all the other staff were lovely. I had quick and thorough investigations. Thanks you again to you all and thanks to the porters for the good banter! ! Not nice being in the other side when your used to being the one caring for   the patients but all the lovely staff made this easier to deal with.  

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Responses

Response from Lesley Mallon, Risk Management Facilitator, University Hospital Hairmyres, NHS Lanarkshire 3 years ago
Lesley Mallon
Risk Management Facilitator, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 01/04/2021 at 16:13
Published on Care Opinion at 16:13

picture of Lesley Mallon

Dear Jaba24

Thank you so much for sharing such positive feedback in relation to your recent admission to University Hospital Hairmyres. I am delighted to hear that you received quick and thorough investigations from the staff in the Emergency Department and Ward 3 and that during your time in hospital staff were able to make you feel comfortable and relaxed with their banter!

I hope you are now recovering well at home and it will be my pleasure to share your lovely post with the staff involved.

Best wishes.

Lesley

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Response from Carol Miller, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres 3 years ago
Carol Miller
Senior Nurse, Surgical and Critical Care,
University Hospital Hairmyres

Submitted on 01/04/2021 at 16:56
Published on Care Opinion at 16:56

picture of Carol Miller

Dear Jaba24

Thank you for providing valuable feedback regarding your recent stay in our hospital.

I am delighted that you had such a positive experience and will have great pleasure in passing on your thanks to the staff you have mentioned.

I hope this finds you well on the road to recovery.

Kind regards

Carol

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