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Such kindness

Story from nhs.uk

"Such kindness"

About: Royal Cornwall Hospital (Treliske)

I attended the gynaecology department on 16/03/21 for a hysteroscopy, following an ultrasound scan the week before.

Prior to this I had experienced some post menopausal bleeding for approx 6 weeks.

I was extremely anxious -as was shown by my blood pressure -!

At all times the staff were SO kind & understanding, putting me at ease, caring for me afterwards with tea & biscuits!

Thank you all so much. Due to Covid, I had delayed informing my GP of the bleeding, , I am now awaiting results, so hopefully the next stage in my care will be as well supported! The surgeon doing the procedure said I may well need a hysterectomy.

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Responses

Response from Jess Saunders, Patient Engagement and Feedback Coordinator, Patient + Family Experience Team, Royal Cornwall Hospitals NHS Trust 3 years ago
Jess Saunders
Patient Engagement and Feedback Coordinator, Patient + Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 31/03/2021 at 12:29
Published on Care Opinion at 12:29

picture of Jess Saunders

Dear Anonymous,

Thank you for taking the time to share your story with us. Please firstly, accept my apologies for the delay in responding to you on here. I was really pleased to see that all the staff you came into contact with when coming in for your Hysteroscopy were kind, understanding and caring.

I am responding to you as a member of the Patient and Family Experience Team here at the Trust but I have already shared your story with the Gynaecology department - I am sure they will be very pleased to read about your positive experience of their service.

I hope everything goes well with your on-going care.

Very best wishes,

Jess

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