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"I'm just nervous about it all"

About: University Hospital Monklands / Urology (Ward 6)

(as a service user),

I was booked in for pre assessment for a cystoscopy, but I was currently an inpatient on that day and they refused to me so I was then booked back in, I had the pre assessment, but I’ve been waiting ages to hear back when the cystoscopy will go ahead. I haven’t heard anything from urology and anytime I phone the day surgery unit I get the voicemail. I leave my name and number to be called back. I’m having it done under general anaesthesia, I’m just nervous about it all, constant worrying because I don’t know when it’ll be done, I just want it over and done with.  

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Responses

Response from Lynn McTavish, Interim Surgical Service Manager, University Hospital Monklands, NHS Lanarkshire 3 years ago
Lynn McTavish
Interim Surgical Service Manager, University Hospital Monklands,
NHS Lanarkshire
Submitted on 24/03/2021 at 19:44
Published on Care Opinion at 19:44


picture of Lynn McTavish

Dear Lou1996

I am sorry to hear that you are having difficulty getting through to Urology or Day Surgery to find out what the plan is for your cystoscopy procedure.

If you could email me directly with your details I would be happy to look into this for you. My email address is lynn.mctavish2@lanarkshire.scot.nhs.uk.

Kind Regards

Lynn McTavish

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