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Lovely staff

Story from nhs.uk

"Lovely staff"

About: Russells Hall Hospital

Went for a blood test & I really hate them so I brought my partner along, I wasn’t sure if this would be allowed with covid, but they understood and let him support me. The staff were so lovely and really looked after me during and after the blood test. I wasn’t rushed out and they made sure I felt ok before I left as I was sick. The lady who did my test was so caring and friendly even whilst putting up with me so I want to thank them for their service especially during these times. Thanks again.

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Responses

Response from Russells Hall Hospital 3 years ago
Russells Hall Hospital

Submitted on 24/03/2021 at 11:55
Published on nhs.uk at 22:15

Thank you for taking the time to share such lovely feedback about your experience in the Blood Test department at Russells Hall Hospital.

We are pleased to hear that staff were caring, friendly and able to put you at ease during these unpreceded times. Please be assured that we have shared your positive feedback with the team who will be thrilled to learn of it.

Stay safe and all the best

Patient Experience Team

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